Using the website
Pages use descriptive headings, meaningful links and labelled forms. Information needed to complete a task should not depend solely on colour, sound or a pointer device.
Documents and activities
Contact us to request an alternative document format or discuss participation needs. Include the page, document or activity and the format or assistance required.
Reporting a barrier
Describe the task, affected page and the difficulty encountered. You may include your browser or assistive technology if useful. Personal medical details are not required.
Response and improvement
We acknowledge accessibility enquiries within five working days and explain the next step. Accessibility reviews inform corrections; any material limitations are recorded with an available alternative.